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Shipping Policy

Last updated: December 25, 2024

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At AYUSYAM, we aim to deliver your orders in a timely and efficient manner. Our Shipping Policy outlines the terms and conditions related to the shipping of products purchased from our website.

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1. Order Processing

  • All orders are processed within 1-2 business days of confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • You will receive an order confirmation and shipping notification email with a tracking number once your order is dispatched.

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2. Shipping Charges

  • Free Shipping: Orders above ₹500 qualify for free shipping.

  • Standard Shipping Fee: Orders below ₹500 incur a nominal shipping charge, displayed at checkout.

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3. Shipping Timeframes

  • Standard delivery takes 3-7 business days, depending on the delivery location.

  • Delivery times may vary due to:

    • Location-specific logistics.

    • Public holidays or festivals.

    • Unforeseen circumstances such as weather conditions or natural calamities.

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4. Delivery Partners

We work with reliable courier services to ensure secure and timely delivery of your orders. Our partners will provide updates on your shipment status via the tracking number shared with you.

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5. Delivery Locations

  • We currently deliver across India.

  • Delivery to remote areas may require additional time.

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6. Order Tracking

  • Once your order is shipped, you will receive a tracking link via email or SMS.

  • Use this link to track your order's real-time status until delivery.

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7. Delayed or Failed Delivery

  • In case of a delay, our team will notify you promptly.

  • If delivery is unsuccessful due to incorrect shipping details provided by you, we will attempt to contact you for correction.

  • After multiple failed delivery attempts, your order may be returned to us. Additional shipping charges may apply for resending the order.

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8. Shipping Restrictions

  • We do not deliver to P.O. boxes or military addresses.

  • Certain areas may have delivery restrictions due to logistical challenges or regulatory issues.

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9. Damaged or Missing Items

  • If your package arrives damaged or with missing items, notify us within 48 hours of delivery by contacting our customer support team with photos and details.

  • We will investigate and take corrective action, including replacement or refund, as applicable.

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10. International Shipping

  • Currently, we do not offer international shipping.

  • Stay tuned for updates on global delivery services.

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11. Contact Us

For any shipping-related queries or assistance, feel free to reach out:

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We are committed to delivering your AYUSYAM products safely and on time. Thank you for choosing us for your Ayurvedic health needs!

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